TERMS AND CONDITIONS

GENERAL

Sessions are confirmed upon payment of the non-refundable session fee (or use a gift certificate). The payment of our booking and session fee is to reserve your allocated shoot date and time. Your session fee does not include any prints or products, including digital files. These are available for purchase at the Design Consultation.

Any offers may not be used in conjunction with any other offer or gift certficate and is not redeemable for cash or any other goods and may only be used as described. Offer is not transferable, credit not used on the day of the design consultation is void.

To avoid disruption to the photographic coverage and to allow the studio to fulfil its agreed duty, other photography, videography etc by family/friends during the shoot is not permitted.

All ordered images are backed up and stored. Other images will be removed 1 month after the collection of your artwork. No guarantee is offered on the storage of your photos, your digital files are your responsibility. A $150 archive retrieval fee will be charged to locate your lost files.

Photographs presented to you in the Design Consultation will be the best images taken during the session, not all the images taken on the day. Rest assured you aren’t missing out on anything. RAW files will not be provided under any circumstances.

Re-shoots are at the discretion of the studio and are not given for regretful personal choices such a hair and clothing, or for non-compliant children on the day of the session.

Your ordered products will be ready for collection within 4-6 weeks (depending on your order). We will contact you to arrange a convenient time for you to collect your order from our Gisborne studio.

MAKE SURE YOU BACK UP YOUR DIGITAL FILES. Handle your prints with extreme care. Damage incurred as result of improper handling, framing, or hanging is the responsibility of the client. Please be aware that sunlight impacts everything – white frames will yellow over time and black frames may fade slightly, even though they are of the highest quality. We cannot guarantee that a white frame purchased today will match exactly a white frame purchased 5 years ago. 

Our professional workflow is colour calibrated, so the photos printed at our professional photo labs look how they were intended on our monitors. Prints made at department stores will look different, as will the digital files when viewed on different devices. This is not a reflection on the files provided, and to guarantee a print to look as it was intended, printing through us and our professional labs is recommended.

Every effort to ensure the safety of your precious images has been. However, in the unlikely event of the clients photographs being lost, stolen, or destroyed for reasons within or beyond Dreams In Colour Photography’s control, the latter’s liability is limited to the return of the session fee, or if products cannot be printed, the cost of the products too. The limit of liability for a partial loss of originals shall be a prorated amount of the digitals lost based on the percentage of total number of originals.

All adult decision makers must attend both the photography session and design consultation to claim full value of voucher. Additional Design Consultations can be arranged for $150. Gift Certificate value cannot be used against these appointments.

If you fail to attend a booked shoot and do not make contact with us 48 hours prior to the scheduled shoot time, you will forfeit the value of your voucher in its entirety.

All participants must sign a model release form before your shoot begins, this will be emailed with a booking confirmation for electronic signature. A model release is required for things like sneak peeks on social media.

Gift Certificate credit cannot be used as the required deposit on an order, it does however come off your total order.

Management reserves the right to refuse service at anytime

Dreams in Colour Photography respects your privacy and personal information is not shared with any third party or other organisations

By attending your photography session it is taken that you agree by the terms set out here in.


COPYRIGHT

It is agreed that the studio, retains the copyright to all images taken at your session. It is illegal, unethical, and punishable by law to scan, copy or reproduce these images in any manner or medium unless you have purchased a limited copyright licence from Dreams In Colour Photography. 

Likewise, clients cannot authorise any reproductions of images for commercial use, for photographic competition or display. Even though the pictures may be of you or your child, the studio owns the copyright to the images. The studio is the only entity who can crop, alter or modify any image produced at your session. 

Originals and digital files remain the property of the studio. It is agreed that the studio may use any image from our session for industry competitions and as required for reasonable general promotional material for the studio.

While the digital files are available for purchase, copyright is retained by the studio and a limited release (for personal use only) is given for the files when they are purchased. A limited release means you can use your images for any purpose other than selling them to a 3rd party, entering them into competitions or use them for commercial purposes.

 

GIFT CERTIFICATE – Gift Certificates that have been purchased from Dreams In Colour Photography direct.

Gift Certificates are non-transferable, and are not redeemable for cash.

Session must be booked prior to expiry date

Only one voucher per household, per year may be used. Voucher must be presented to Dreams In Colour photography prior to your photography session.

Discounted Dreams In Colour Photography sessions are only valid for a standard Dreams In Colour Photography Experience (e.g. pop-up sessions, special events, mini sessions etc. are not able to be discounted).

If you have received a gift card from one of our partnered businesses such as Ray White Bacchus Marsh, it is not necessary for you to pay the session fee as this is covered by your certificate.

If you cancel or change your shoot date without adequate notice (48 hours at least), it is at the discretion of the studio as to whether you will be required to pay the booking/session fee when rescheduling your shoot. If in doubt, please check. If you just disappear and don’t communicate with us after booking a session, you forfeit your gift card.

Once you have purchased a voucher for your session, it is non refundable.

Please refer to your voucher for expiry date. An expiry date may not be extended.

If you have purchased a dollar value Gift Certificate, a fee of $150 will be deducted from the voucher for the photography session and Design Consultation. Any remaining credit can be used towards prints or products of your choice. 

 

PROMOTIONAL GIFT CERTIFICATE – Gift Certificates that have been won, given as a prize, or donated.

A $50 deposit is required to secure your photography session. This deposit will be refunded if during our consultation you decide our artwork is not for you. The deposit will be credited towards your order on the day of your Design Consultation. The deposit is not refunded if you give us less than 48 hours’ notice for your photography session. This covers the loss of the appointment session and/or design Consultation and your photographer’s time. Booking deposits are non-transferable.

A condition of promotional gift certficates is that Dreams In Colour Photography may share the images on their social media pages. All participants must sign a model release form before your shoot begins, this will be emailed with a booking confirmation for electronic signature.

Free or discounted Dreams In Colour Photography sessions are only valid for a standard Dreams In Colour Photography Experience (e.g. pop-up sessions, special events, mini sessions etc. are not able to be discounted).

If you cancel or change your shoot date without adequate notice (24 hours at least), it is at the discretion of the studio as to whether you will be required to pay the booking/session fee when rescheduling your shoot. If in doubt, please check. If you just disappear and don’t communicate with us after booking a session, you forfeit your gift card.

Sessions must be booked prior to the expiry of the gift voucher.

Gift Certificates are non-transferable, and are not redeemable for cash.

Only one voucher may be used per Photography session.

Only one voucher can be used per family in a 12 month period.

Please refer to your voucher for expiry date. An expiry date may not be extended.

 

By attending your photography session it is taken that you agree by the terms set out here in.